kweldoc

Refund Policy

Effective date: June 18, 2026

Refund Policy

If your document fails to generate or is materially defective, contact us within 14 days for a full refund. Refunds for EU and UK buyers follow Paddle's buyer terms. Certified mail fees are refunded if we fail to mail your letter. Email support@kweldoc.com with your order details and a description of the issue. We will respond within 2 business days.

No Outcome Guarantee

Refunds cover document generation failures only, not the outcome of any appeal, filing, or request submitted to a third party. The fee covers generation of the document itself.

Contact

Questions about a charge? Email support@kweldoc.com.